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Overview
Why We Built People Work What is People Work? How AI Fits In
Getting Started
Your First 20 Minutes Install People Work Set Up Your Account Make Your First Plan Connect Your AI Agent Add People Work to Your Mobile Device
Concepts
Context You Contacts Groups Actions Tasks Journal Entries
Guides
Your Rhythm
Your Daily Check-in Your Weekly Review Your Quarterly Reflection
Common Workflows
Add the People Who Matter Prepare for an Important Conversation Journal After a Conversation Track Commitments
Working with Other Tools
Use Voice with People Work Use People Work with LinkedIn
Your Privacy
How We Encrypt Your Data Sync Across Your Devices Your Data, Your Tools Locking and Unlocking Your Data Managing Access and Recovering Your Workspace Leaving People Work
Subscriptions & Billing
Help
Frequently Asked Questions Troubleshooting Contact Support

Subscriptions & Billing

Computer
AI agent
Mobile device

Saved in this browser.

How you use People Work may change over time. You might need it across several devices, or find that one is enough. Your subscription should fit what you need.

If you want to delete your account too, follow Leaving People Work.

Check Your Plan

Open your account to see your plan and billing provider. In the terminal, run:

people account status

The free plan supports one physical device. The app and terminal/MCP client on that same device still count as one device. A paid plan lets you add more physical devices. See Pricing for the current options.

Manage Payments and Receipts

Use the provider where you purchased your subscription:

  • Apple: Open your Apple Account subscription settings and select People Work. Apple's subscription guide shows where to find it on your device.
  • Google Play: If you purchased through Google Play, open its subscriptions page with the Google Account you used to subscribe. Follow Google's subscription guide.
  • Stripe: In People Work, open Manage Account > Manage Billing. In the terminal, run people account manage. This opens the billing portal.

Receipts, invoices, and payment-method changes come from your billing provider. If you cannot find your subscription, check the provider and account named on its receipt.

Cancel Your Subscription

  1. Open your subscription with the provider listed above.
  2. Select the cancellation option and finish the provider's confirmation steps.
  3. Check the subscription status and the date your paid access ends.

Cancellation stops renewal according to your provider's terms. Your paid plan may remain available until the end of the current billing period. Canceling does not delete your People Work account or workspace.

Return to the Free Plan

Canceling renewal and choosing the device to keep are separate steps. Start from the device you want to continue using.

  1. Cancel your subscription with the billing provider if you have not already.

  2. Open People Work on the device you want to keep and wait until it shows Synced.

  3. On that device, start the downgrade from the terminal/MCP client:

    people account downgrade

  4. Review which devices will lose access, then confirm the downgrade when prompted.

  5. Wait for People Work to confirm that your account is on the free plan.

Your workspace remains available on the device you kept. The other devices lose access. The downgrade does not cancel a subscription with Apple, Google Play, or Stripe, so make sure you completed the cancellation too.

If Your Plan Does Not Look Right

If your provider shows an active subscription but People Work does not show the paid plan, contact support. Include the billing provider and non-sensitive receipt or transaction details. Do not send full payment-card numbers, passwords, or recovery keys.